FAQs
ARCADE MACHINE HIRE
FREQUENTLY ASKED QUESTIONS
Everything you need to know about hiring arcade machines from Boutique Party Hire — from one-day events and custom branding to delivery, installation, free play and Nayax cashless payments.
NATIONWIDE DELIVERY
PROFESSIONAL INSTALLATION
EXPERIENCED & RELIABLE
ARCADE MACHINE DAY HIRE
Information about hiring arcade machines for one-day events.
Do you offer arcade machines for one-day events?
Yes, we regularly supply arcade machines for single-day events, corporate parties, brand activations, and weddings.
Are the machines set to free play for events?
Yes, all machines supplied for events are configured to free play so guests can enjoy unlimited plays without needing coins.
What types of arcade machines can I hire?
We offer a vast range including retro arcade cabinets, claw machines, driving simulators, pinball machines, air hockey, and dance machines.
Can I hire several machines for one event?
Absolutely. We can supply anything from a single machine to a full pop-up arcade setup with multiple machines.
DELIVERY, SETUP & COLLECTION
Everything you need to know about delivery and installation.
Do you deliver and install the arcade machines?
Yes, our professional logistics team delivers, installs, and tests every machine on-site before your event begins.
Do you provide nationwide arcade machine hire?
Yes, we offer full delivery, setup, and support services across England, Scotland, Wales, and Northern Ireland.
Can you install at exhibition centres and corporate venues?
Yes, we frequently work in major exhibition centers, hotels, and corporate venues, adhering to all venue load-in policies and schedules.
Do you collect the machines after the event?
Yes, we schedule collection immediately after your event finishes or at a time agreed upon during booking.
NAYAX & CASHLESS PAYMENTS
Information about Nayax card systems and cashless payment options.
What is Nayax?
Nayax is a secure, contactless payment system that allows users to pay via debit/credit card, phone, or smartwatch.
Do I need Nayax for a one-day event?
Usually no, as most single-day events run on free play. Nayax is ideal if you are hosting a fundraiser or long-term venue installation.
Can you supply arcade machines with contactless payment?
Yes, we can equip machines with integrated Nayax readers for card and mobile payments.
Which machines can have Nayax installed?
Most of our commercial claw machines, prize arcades, and commercial gaming units support Nayax installation.
CUSTOM BRANDING & BRAND ACTIVATIONS
Make your event stand out with branded arcade machines.
Can you brand arcade machines for my company or event?
Yes, we offer full custom vinyl wraps, header branding, and branded screen graphics tailored to your company logo or event campaign.
Can you provide branded games for exhibitions and activations?
Yes, branded arcade games are extremely popular for trade shows and brand activations to boost engagement and footfall.
What machines can be branded?
Almost any machine in our fleet, including claw machines, retro cabinets, photo booths, and arcade basketball.
Can the branding be removed after the event?
Yes, we use high-quality, temporary vinyl that leaves no residue upon removal after your event concludes.
LONG-TERM VS ONE-DAY HIRE
Information about short-term event hire and long-term installations.
Do you offer both day hire and long-term arcade machine hire?
Yes, we cater to both single-day events and long-term installations for venues, bars, and offices.
What's the difference between day hire and long-term hire?
Day hire is fixed pricing tailored for short events (usually free play), whereas long-term hire involves recurring rental or revenue-share models.
Can you help us choose the right option?
Yes, our team will evaluate your space, footfall, and objectives to recommend the best machine and contract setup.
Do you offer revenue share options for venues?
Yes, for qualifying commercial venues, we provide revenue-share agreements using coin or card-operated machines.
SUPPORT & TECHNICAL ASSISTANCE
We're here to support you before, during and after your event.
What happens if a machine develops a problem during my event?
We provide dedicated phone support and can dispatch an on-site technician if required to resolve any issues quickly.
Can you provide an on-site technician?
Yes, an on-site technician can be booked to remain at your event for the full duration to manage equipment and assist guests.
Are the machines safety tested?
Yes, all electrical equipment undergoes routine PAT testing to ensure compliance with venue health and safety standards.
Do you have insurance?
Yes, we carry comprehensive Public Liability Insurance ($5M+) for all deliveries and operations.
QUOTES & BOOKING
Information about pricing, deposits and how to book.
How much does arcade machine hire cost?
Pricing depends on the machine type, event duration, location, and whether custom branding is required. Contact us for a tailored quote.
Do you require a deposit?
Yes, a deposit is required to secure the machines and dates for your booking.
How far in advance should I book?
We recommend booking as early as possible, especially for peak seasons like summer and Christmas, to guarantee availability.
How do I get a quote?
Simply click the “Get a Quote” button on our website, fill out the form, or call us directly at 0208 087 3788.
OTHER QUESTIONS
A few more common questions.
Can the machines be used outdoors?
Machines can be used outdoors only if placed under a fully waterproof, covered marquee or shelter with access to a flat, hard surface and power.
How much space do the machines need?
Space requirements vary per machine. Standard cabinets require roughly 1m x 1m, while larger twin simulators or basketball games require more area.
Do you have a minimum hire period?
Our standard short-term minimum hire period is 1 day.
Is there anything else I should know?
Clear ground-level access or a suitable lift is required for delivery, as most commercial arcade machines cannot be carried up standard stairs.
STILL HAVE A QUESTION?
Get in touch with our friendly team — we're here to help.
